Frequently Asked Questions

To place an order, browse our collection, select the books you wish to purchase, and click 'Add to Cart'. Once you're ready, proceed to your cart and click 'Checkout'. Follow the prompts to enter your shipping details and choose a payment method.

We accept Cash on Delivery (COD) for most locations. We also accept secure online payments via bKash, Nagad, Rocket, and major credit/debit cards.

You can request to cancel or modify your order within 1 hour of placing it by contacting our support team. Once the order has been processed or shipped, we cannot make changes.

Inside Dhaka City: Tk 70. Outside Dhaka: Tk 130. We may offer free shipping promotions on orders over a certain amount, so keep an eye out!

For deliveries inside Dhaka, it typically takes 2-3 business days. For locations outside Dhaka, please allow 3-5 business days. Delivery times may vary during holidays or public events.

Currently, we primarily ship within Bangladesh. However, for special international orders, please contact our support team to discuss shipping options and rates.

We have a 7-day return policy. If you receive a damaged, defective, or incorrect book, please notify us within 7 days of delivery. The item must be unused and in its original condition.

To request a shipping-policy, please contact our support with your order ID and photos of the issue. Once your return is received and inspected, we will notify you of the approval or rejection of your shipping-policy. Approved refunds are processed to your original payment method within 5-7 business days.

No, you can checkout as a guest. However, creating an account allows you to track your orders, save shipping addresses, and create wishlists for a faster shopping experience.

Click on 'Login' and then select 'Forgot Password?'. Enter your registered email address, and we will send you a link to reset your password.